By Kesh Hecker from Lees Summit, Mo I lately had a complicated expertise with my new Audi RS7 when it unexpectedly broke down and needed to be towed. I initially contacted One more Audi dealership, Nonetheless they informed me they couldn’t even look at my vehicle for two months. Pissed off & in a worry (my car or truck was heading towards KS in a very tow truck) I called Audi Shawnee Mission, and that’s After i was privileged sufficient to talk to Michele M. during the service Division. From the moment she answered the cell phone, Michele was amazingly knowing and soothing. She reassured me that they might deal with my vehicle at once, Regardless that the repairs turned out being additional extensive than predicted but thankfully protected under warranty. What actually established Michele apart was her frequent communication all over the course of action.
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They have been bery responsive and great follow up by sales team. The dealership also experimented with hard to find the appropriate motor vehicle.
Recently traveled from our household in Severe Northern Minnesota to Texas for grandson's graduation, experienced a problem with right rear tire--came From the wheel hub! Referred to as State Line Nissan, wanted a tow, and they directed us to towing service and obtained our automobile in To judge dilemma and restore desired. The Support Section staff have been excellent--courteous, accommodating, and explained to us all along the best way whatever they discovered and what was essential.
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